Refund policy
We want our customers to be happy with their purchase. If you are unhappy with your order we will do our best to resolve the situation. Please contact us at info@holylandoil.com or through our Chat for any problem or question related to your order.
Unopened tins may be returned for a refund within 30 days of delivery.
For food safety reasons, opened tins are not eligible for return. If your order arrived damaged, please contact us at info@holylandoil.com or through our Chat with your order number and the following photos and we will work to resolve it promptly:
- A photo of the damaged item
- A photo of the outer packaging, including the shipping label